Build Your Google Review Presence
A structured system for generating authentic reviews from happy PHM families — with scripts, QR tools, and timing guidance.
Your direct Google review link — share this everywhere:
Replace REPLACE_WITH_YOUR_GOOGLE_PLACE_ID in the code with your actual Google Place ID — found in your Google Business Profile dashboard.
Where to Place Your Review QR Code
Generate your QR code:
Go to qr.io or qr-code-generator.com and paste your Google review link. Download as PNG at 300+ DPI for print.
What Works (and What Does Not)
Ask Scripts by Moment
Use these as templates. Personalize with the child's name. Always include the direct link.
After the First Week
"Your child just completed their first week! If you have been happy with what you have seen, a quick Google review helps other Sanford families find us — and takes about 60 seconds."
After a Milestone
"We noticed [child name] just reached a milestone! Moments like this are why we do what we do. If you would like to share your experience with other families, we would be grateful for a Google review."
End of School Year
"As we wrap up the school year, we are grateful for every family who trusted us with their child. If PHM has made a difference for your family, a Google review is the best way to pay it forward to families still searching."
After a Tour
"Thank you for visiting PHM today! If the tour felt right and you would like to help other Sanford families discover us, we would love a quick Google review — even before you enroll."
How to Respond to Google Reviews
Google rewards businesses that respond to reviews. It also shows prospective families that you are engaged and caring.
5-Star Review Response
"Thank you so much, [Name]! It means the world to our team to hear this. Your child is such a joy to have at PHM, and we are grateful your family trusted us. We will keep working hard to deserve that trust every single day."
General Positive Review
"Thank you for taking the time to share this, [Name]. Families like yours are exactly why Annie founded PHM Academy — to create a place where every child is truly seen and supported. We are so glad it has been a good fit."
Concern or Mixed Review
"Thank you for sharing this, [Name]. We take every concern seriously and genuinely want to do better. Please reach out to us directly at hello@phmacademy.com or (407) 302-2892 so we can talk through this together."
GBP Alignment Checklist
Your GBP is often the first thing a local parent sees. Make sure it matches your website exactly.
Business name: "PHM Academy - Passionate Hands of Mercy" (consistent with website)
Primary category: "Child Care Agency" or "Day Care Center"
Additional categories: "Preschool", "After-School Program", "Special Education School"
Description: Mention autism-friendly, RBT-trained, sensory room, ELC/Step Up, Sanford FL, infants through school age
Services list: Micro School, VPK, Infant Care, After-School, Summer Camp, Sensory Support
Photos: Exterior, classrooms, sensory room, meals, staff, children learning (10+ photos minimum)
Hours: Mon–Fri 6:30 AM – 6:00 PM (match website exactly)
Phone and email match website exactly
Website URL linked to your domain
Booking link: Point to /contact for tour scheduling
Q&A section: Pre-populate with "Do you accept ELC?", "Are you autism-friendly?", "What ages do you serve?"
Post monthly: new photos, enrollment openings, program updates